Refund Policy


Eighteen Digital Marketing strives to deliver exceptional results for clients. However, we understand that unforeseen circumstances may arise. This policy outlines our refund structure for services offered.

Cancellation Window:
Clients are entitled to a full refund if they cancel their service agreement within 7 days of signing the contract. 7 days gives you time to review the agreement and ask any questions you may have.

Work Completed:
If a client cancels their service agreement after the work starts, a prorated fee will be applied based on the work completed up to that point. This ensures we are fairly compensated for the time and resources invested in your project.

Non-Refundable Services:
Please note that certain setup fees, strategy development costs, and consultancy costs may be non-refundable. These costs are often incurred at the outset of a project.

How to Request a Refund:
To request a refund, please submit a written request via email to We ask that you include your name, company name (if applicable), and a brief explanation for requesting a refund. We will issue the refund within 2-7 working days.

Contact Us:
If you have any questions about our refund policy, please don’t hesitate to contact us at +91 70160302344 or We are happy to discuss your specific situation.

By understanding our refund policy, you can make informed decisions about your needs with Eighteen Digital Marketing.

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